Privacy Policy

Last Revised on March 30, 2026

This Privacy Policy for Stuuf Inc. and its affiliates, operating as Stuf ("Company," "we," "us," "our," or "Stuf") outlines how we collect, utilize, and disclose information about users of the Company's websites https://stufstorage.com and https://stuuf.com (collectively referred to as the "Website"), applications, services, tools, and features (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services.We may revise this Privacy Policy at any time. In such instances, we will notify you by updating the "Last Revised" date at the top of this Privacy Policy and posting it on the Website.Personal information we collect.
We collect personal information that you voluntarily provide to us when you use our Services. Information you provide may include:

• Contact and demographic information, such as your full name, email address, physical address, phone number, military status and member photos.
• Account information, including your username, password, description of the contents of your locker, duration of use and security questions.
• Payment information, such as bank account, credit or debit card details, and billing address, collected to process payments and deliver Services. The information you provide in connection with your purchases is handled by our third-party payment processors in accordance with their terms of service and privacy policies.
• Address verification documentation, including your household utility bill (electricity, gas, water, landline, etc.), paystub (dated in the last 30 days), current insurance policy (homeowner, renter, or motor vehicle), mortgage, lease, or rental contract, transcript or report card from an accredited university or college, motor vehicle registration, bank statement (dated in the last 30 days), cell phone bill (dated in the last 90 days), online banking profile screenshot showing name and address (optional redactions), voter registration card and/or confirmation letter.
• Contests, sweepstakes, promotions and surveys, from time to time you may be able to participate in contests, giveaways, surveys, sweepstakes or other similar promotions that we, or third parties, may sponsor. When you participate in these initiatives, we collect personal information such as name, contact information, reviews, and survey or contest responses or submissions.
• Communications, that we exchange with you, including when you contact us with questions, feedback or otherwise correspond. For example, when you call our customer support line, we may record your call and maintain summaries, transcriptions or other notes about your exchange with us.
• Any other information voluntarily provided to us, that is not explicitly listed here and which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Personal information we collect automatically.
We, our service providers and our business partners, may automatically log information about you, your computer or mobile device, and your interactions over time with our Services and our communications, such as:

• Device data, such as your computer's or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, the website you visited before browsing to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, and whether you have opened or otherwise engage with our communications, such as our marketing emails, or clicked links or files within them.

We use the following tools for automatic data collection:

• Cookies, which are text files that websites store on a visitor's device to uniquely identify the visitor's browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand website user activity and patterns.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

For more information, please see the "Cookies and Other Tracking Technologies" section below.

Information collected from other sources.

• Social media pages. We may maintain pages on social media platforms, such as Facebook, X, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider's privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
• Third-party login information. When you link, connect, or login to the Services with a third party service (such as Google), you direct the service to send us information (e.g., contact information) controlled by that service or as authorized by you via your privacy settings at that service. The information we receive when you authenticate through a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in the relevant third-party services to understand what data may be disclosed to us or shared with us.
• From other sources. We may obtain information about you from third-party sources, including storage facility platforms, marketing platforms, publicly-available sources and data analytics providers.

We use personal information for the following purposes or as otherwise described at the time of collection:

• To provide and improve the Services and respond to your inquiries. This includes administering, hosting, and operating the Services, including facilitating account creation, processing payments and transactions, authentication, and otherwise managing user accounts; communicating with you and responding to any inquiries you may have; and analyzing your use of the Services to allow us to evaluate and improve the Services.
• For research and development. We may use data for research and development purposes, including to analyze and improve our Services and our business as well as to train our AI customer service agents. If personal information is included, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.
• For marketing and advertising. Where permitted by applicable laws, we may use personal information for marketing and advertising purposes, including:
  • Direct marketing. We may send you newsletters and email marketing in accordance with your preferences, and we may tailor our communications with you to accommodate your interests and use of the Services. You may opt out of our marketing emails as described in the "Opt-out of marketing communications" section below.
  • Interest-based advertising. We may engage third-party advertising companies to display ads promoting our services across the web. These companies may use cookies and similar technologies to collect information about interactions over time across the Internet and use that information to serve online ads that they think will be of interest. For more information, please see the "Cookies and Other Tracking Technologies" section below.
• For contests, sweepstakes, promotions and surveys. We may use data you provide to conduct contests, sweepstakes, promotions and surveys and collect feedback or other content from your reviews or submissions. Where we intend to publish your survey responses or reviews with information that identifies you we will ask you for your consent to be able to process this information.
• For compliance and protection, including to comply with our legal obligations, we may use personal information to comply with applicable laws, lawful requests, and legal process; protect our, your or others' rights, privacy, safety or property; audit our internal processes; enforce the terms and conditions that govern our Services; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity.

We may share your information with:

• Affiliates and Partners, including our landlords and other real estate partners, to deliver products and services to you, ensure a consistent level of service across our Services, and enhance our Services and your customer experience.
• Service providers, including third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (such as our data analytics vendors, IT service management vendors, AI vendors (including large language model providers), email marketing vendors, insurance agents and providers, and on-site operational vendors.)
• Advertising partners, including social media platforms, search engines, and other advertising vendors, to help us serve ads to you and others on other websites and platforms.
• Authorities and others, including law enforcement and government authorities as we believe in good faith to be necessary or appropriate.
• Business transferees, including acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, us or our affiliates (including, in connection with a bankruptcy or similar proceedings).
• With professional advisors, such as auditors, bankers, insurers, law firms, or accounting firms.
• With your instruction or permission. We may disclose personal information to relevant third parties, where you give us permission to do so in the course of your relationship with us from time to time.

Opt-out of marketing communications. You may opt-out of marketing-related emails and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us or by contacting us as provided in the "How to Contact Us" section below. You may continue to receive Services-related and other non-marketing emails.

Personal information requests. We offer you choices that affect how we handle your personal information. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to personal information:

• Information, about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
• Access, to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
• Correction, of personal information that is inaccurate or out of date.
• Deletion, of personal information that we no longer need to provide the Services or for other lawful purposes.

To make a request, please email us or write to us as provided in the "How to Contact Us" section below. We may ask for specific information from you to help us confirm your identity. You are entitled to exercise the rights described above free from discrimination.

Account deactivation and deletion. If you have an account on our Services, you may deactivate and delete your account by contacting us as described in the "How to Contact Us" section below. Note that deactivating your account may not cause us to fully delete all of your personal information. To request that we do so, please submit a data deletion request as described in the "Personal information requests" section.

Limits on your choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the "How to Contact Us" section below.Some Internet browsers can be configured to send "Do Not Track" signals to the online services that you visit. Our Services do not currently respond to "Do Not Track" or other similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.You can limit online tracking by:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
• Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
• Google Analytics. We use Google Analytics to help us better understand how people engage with our Services by collecting information and creating reports about how users use our Services. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
• Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies: Digital Advertising Alliance for Websites (outout.aboutads.info) and Network Advertising Initiative (optout.networkadvertising.org).

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.We may link to third-party online platforms whose content and privacy policies we do not control. Information shared on third-party platforms may be publicly viewable without limitation. These links are not an endorsement of, or representation that we are affiliated with, any third party. We disclaim liability for third-party actions and any information submitted directly to them is subject to their privacy policies.Although we implement commercially reasonable security measures, no method of transmission over the internet is entirely secure. All information transmission is at your own risk and we cannot guarantee the security of your personal information.Our Services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.For inquiries regarding information collected about you or questions about this Privacy Policy, please contact us at info@stufstorage.com.